Field Product Advisor – USA – Remote – Various Locations

Deliver on-site and virtual technical support in partnership with Sales, Warranty, Support, and Regional Technical Supervisors, ensuring timely and accurate field guidance.
Facilitate product training and live demonstrations at customer locations, distributor branches, regional training events, and trade shows, supporting national training governance standards.
Support product launches by assisting with field validation, warranty readiness, and feedback loops to Product and Engineering teams.
Build and manage relationships with third party service partners, reinforcing product performance and adhering to Company standards.
Act as a field liaison between Sales, Product Management, Customer Support, and Training & Education
Gather and share actionable insights from the field to improve training content, warranty analysis, and product updates.
Travel required up to 50% depending on region and event activity.

5+ years of experience in technical support, product training, or field service within a manufacturing, mechanical, or industrial setting
Strong interpersonal and communication skills, with the ability to simplify complex technical concepts.
Demonstrated ability to manage and collaborate with third-party service providers.
Preferred: background in pool equipment, HVAC, plumbing, electrical, or similar trades, bachelor’s degree

This company is a leading Global Pump Manufacturer that has been in industry since the 1960s. They are a market leader in the rotating equipment industry across multiple markets such as Water, Municipal, Industrial, Food & Beverage, Pulp and Paper.